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How do I get my information to you?
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Our
information gathering process leverages the convenience and
efficiency of email in combination with our Resume Data Profiler
Form (which identifies pertinent experience in relation to your
career target, experience, education and other important
information), followed by our in-depth evaluation and
questioning process where we evaluate, pinpoint crucial
components, and further question you regarding the information
provided in your profiler.
[Note: Our company does not follow a template-style method. Each
project is unique, with the layout, formatting and content specific
to your situation. We aim to get to know as much about you, your
expertise, achievements and overall visions, so that when we develop
your resume, we can depict as much of your character and expertise
as possible].
In times gone by we utilised a face-to-face
service however concluded that the use of the profiler coupled with
our comprehensive evaluation/questioning process elicits far greater
information (in comparison to a face-to-face meeting) thus enhancing
your candidacy. The reasons for this are:
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we are able to carefully
scrutinise the information you have provided and subsequently
prepare relevant questions that aim to draw out quantifiable
contributions and achievements. Quite often we find clients need to go back and source relevant
information that is virtually impossible to recall at the spur of the moment. This is a process
that should not be rushed, nor should you rely on your memory to recall facts and figures. Providing
incorrect information that is uncovered during an interview would be embarrassing and
potentially damaging to your candidacy; |
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this process can also uncover special projects that clients did not
recall or document when completing their profiler. The technique
allows you to explore your information in far greater depth than what a face-to-face appointment would;
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negates the need for you to take time off from work or studies to
make an appointment with us – time is valuable and our process allows you to provide
information and answer questions at a time suitable for you whether 5 am in the morning or 11 pm
at night. |
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avoids the potential situation of a current employer realising you
are seeking another position which could jeopardise your current employment
situation. |
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How
do I place an order?
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Once you
have decided which products you wish to purchase, just click on the
accompanying 'Buy Me' tag to be directed to our secure Shopping Cart system.
Follow the instructions and upon completion we will confirm receipt
of your order. Please do not hesitate to contact us if you should require further
information.
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[Note: For those people a little hesitant to provide your credit
card details over the internet, please be assured that our Shopping
Cart system is secure. You will notice the little padlock on the
right hand side of your screen once you click on the buy me button,
plus the URL address starting with https: Both of these confirm that
you are being directed to a secure website. If you are still
apprehensive, further payment methods are listed below, or simply
call our office to discuss your options.] |
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What happens after I place my order?
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Upon receipt of
your order (through our secure Shopping Cart system) we will email
you our Resume Data Profiler form. You are encouraged to complete
this as best as you can and forward the completed profiler back to
us, along with any other documents (i.e. an old resume; copy of the positions you will be targeting etc).
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Upon receipt of your completed profiler and other documentation,
we will evaluate your
information and if required, email you additional questions in
order to further elaborate on the original details provided. [This is an extremely important step in the
process as often our clients miss important information which can be developed into an impressive
achievement]. |
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Once we receive your responses, development of your resume will
begin. |
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Your resume and letter draft will be emailed to you within the
5-7 working day period for your review and comment, where you are encouraged to ensure all information
has been interpreted correctly. |
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Upon receipt of your revisions we will update your documents and
email back to you to ensure you are happy with the changes. [Note:
You will have further opportunities to make changes if you need].
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I'm still not sure which package to choose; is it possible to obtain
a quotation?
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Absolutely. If you have browsed through our packages and services
and are still not sure which option will best suit your needs, feel
free to send through your current resume and an indication of your
career goals. We will review your documents and provide you with a
no-obligation free quotation. |
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I'm interested, but would like to see some samples of your
work. Is that possible?
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Many of
resumes have been hand-picked by leading career authors for
publication within career related books. To view which books our
resumes are published is detailed on the About Us web page. |
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We have
included a number of resume samples, viewable from the Products
à
Resume Development web page. |
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How long does it take for my resume to be
developed?
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Our standard timing is generally 5 - 7 working days (depending on our current bookings),
from initial receipt of your completed resume profiler, to a completed
resume. However, this does
depend on the speed and efficiency on our clients' response to various questions and other
fact finding methods we implement. Therefore we need you to work collaboratively with us,
be as helpful as possible, and return the information as quickly as possible – after
all, you want a document that is going to make an impact on the prospective employer.
If you require your
resume urgently, we
will be able to accommodate your requirements, however a further charge will be applicable
on top of our normal charges. [Refer Additional Charges and scroll down to Rush Order]. |
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I noticed some spelling errors - why is
this?
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Our company is located in Australia and we are therefore using
International English (i.e. authorisation, utilise, specialise, etc)
rather than U.S. English (i.e. authorization, utilize, specialize,
etc). We work with clients located Internationally and are familiar
with each country's spelling standards. |
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What methods of payment do you accept?
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Shopping Cart
Our secure Shopping Cart accepts Visa, MasterCard and Pay pal
[Pay pal email is: aec_office@alphalink.com.au]. All pricing on this
website is in Australian Dollars.
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Direct Bank Transfer
If you do not have a
credit card, we are able to accept direct transfer into our bank
account if you are located within Australia. If you wish to transfer
funds electronically to our bankers (a) place your order via our
secure shopping cart system, (b) use the Order number provided when
transferring your funds so that we can match your payment with your
order. Our bank details are:
Westpac Banking Corporation
BSB: 033 374
Account: 105 211
Account Name: AEC Office Services / Advanced Employment Concepts
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Cheques
We also accept cheques, however work will not commence until your
cheque has been cleared. Our address is PO Box 91, Hallam, Victoria,
3803. Please email our consultants to confirm sending of your
payment so that we can send you our resume data profiler form to
begin the information gathering process. |
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What are your Company Payment Policies?
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Payment of your order will be charged to your credit card at such time
that you place your order so please ensure that there are enough
funds to cover the charge. If your card payment is declined, an
administration charge of $10.00 will be added to the package price
to cover administrative and banking costs. Please note that the charge
on your credit card statement
will state A.E.C. Office Services - our head office.
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We also offer a
two easy payments plan option for our Gold Class & Silver Success
Packages. The first payment is made at the time of placing your
order, and the second payment is made prior to us sending you your
documentation drafts.
Please also refer to our
Terms and Conditions Page
for further information. |
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Is my privacy assured?
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What are your
hours of operation?
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Our office hours are Monday to Friday from 9am-5pm. Evening
coaching/counselling sessions are available upon request. |
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